CoreBookings Dashboard

1. Introduction

At Kriya, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CoreBookings studio management platform and related services (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

Register for an account (name, email, business name, phone number)
Create or edit your business profile
Add client information to your studio account
Set up classes, schedules, and bookings
Process payments through integrated payment processors
Contact our support team

2.2 Automatically Collected Information

When you use the Service, we may automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent on the platform)
Cookies and similar tracking technologies
Log data (access times, error logs, performance data)

2.3 Third-Party Information

We may receive information from third-party services you connect to CoreBookings (operated by Kriya), such as payment processors (Stripe), calendar integrations, or authentication providers.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities in connection with the Service
Detect, prevent, and address technical issues and fraudulent activity
Personalize and improve your experience
Send you marketing communications (with your consent)
Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

Payment processing (Stripe)
Cloud hosting and storage
Email delivery services
Analytics providers
Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If Kriya is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Access controls and audit logs
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you close your account, we will delete or anonymize your information within a reasonable timeframe, except where we need to retain it for legal or legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your information
Portability: Request a copy of your information in a structured, machine-readable format
Objection: Object to our processing of your information
Restriction: Request restriction of processing of your information
Withdrawal of Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at privacy@kriya.com. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take appropriate action.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

We will take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable law.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@kriya.comSupport: support@kriya.com